High-reliability organizations (HRO) in healthcare are defined as those that operate in complex, high-hazard situations for extended periods while managing to avoid serious failures.

TransformCare provides multiple processes and tools to begin piloting toolkits, maturity model principles and policies, and tactical strategies:

• Streamlined their toolkit/maturity model to make it user-friendly​

• Developed standard definitions for maturity levels​

• Researched and provided specific examples of actions sites could take to progress into adoption of HRO​

• Created a measurement guide​

• Developed multiple white papers on the products' value propositions