VHA Projects

  • High-reliability organizations (HRO) in healthcare are defined as those that operate in complex, high-hazard situations for extended periods while managing to avoid serious failures.

    TransformCare provides multiple processes and tools to begin piloting toolkits, maturity model principles and policies, and tactical strategies:

    • Streamlined their toolkit/maturity model to make it user-friendly

    • Developed standard definitions for maturity levels

    • Researched and provided specific examples of actions sites could take to progress into adoption of HRO

    • Created a measurement guide

    • Developed multiple white papers on the products' value propositions

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • Item description

High Reliability Organization (HRO) Support

High-reliability organizations (HRO) in healthcare are defined as those that operate in complex, high-hazard situations for extended periods while managing to avoid serious failures.

TransformCare provides multiple processes and tools to begin piloting toolkits, maturity model principles and policies, and tactical strategies:

  • Streamlined their toolkit/maturity model to make it user-friendly

  • Developed standard definitions for maturity levels

  • Researched and provided specific examples of actions sites could take to progress into adoption of HRO

  • Created a measurement guide

  • Developed multiple white papers on the products' value propositions

High Reliability Access to Care, Outpatient Specialty Consults

Excellent and timely access to outpatient specialty care is a critical requirement in healthcare. As part of an ongoing effort to increase access to specialty care, our client conducted a current state assessment of the outpatient specialty referral and consultation process and related health IT applications. The goal of the assessment is to provide recommendations to enhance the operating model with the appropriate tools, processes and metrics to ensure success in timely specialty appointments.

TransformCare provides consulting support for this effort to include:

  • Developed a systematic approach to evaluate referral inputs, outputs, customer value, and potential failure modes and effects 

  • Provided recommendations to reduce the effect of key barriers to optimize consult/referral practices and reduce appointment wait times for specialty care

  • Assessed current referral practices and electronic health record referral tools and technologies against evidence-based components of ideal high value referral processes and provided recommendations

Patient Aligned Care Team (PACT) Staffing Pilot

In 2019, the client conducted an analysis of primary care enrollment and productivity standards aimed at providing input for updating current policies and improving access. PACT is a team-based Patient-Centered Medical Home model that was established in 2010. The model requires support for access and has not adequately studied various staffing and enrollment models. The goal of this project is to use a population health approach to evaluate the outcomes and cost of three PACT staffing and enrollment models.

Our team is responsible for the implementation and performance analysis.

  • Baseline evaluation of current PACT enrollment, and performance.

  • Team member responsibilities, workflow and pilot development/implementation.

  • Team member and leadership training.

  • Outcome performance analysis, including cost, population health metrics, access to care, and healthcare consumption measures. 

Alternative Payment Model Analysis

TransformCare was tasked with testing innovative payment and funding models to accelerate transitions to high-value care. By researching, analyzing, developing, evaluating, and scaling successful models across the enterprise, the client aims to create efficiencies, promote equity, and optimal health outcomes.

TransformCare provides subject matter expertise surrounding the analysis of both domestic alternative payment models and international healthcare systems. Namely, TransformCare provides multiple research-based processes to identify and outline payment models fit for and/or customizable to inform practical decision making and long-term strategic and tactical planning. Foundational knowledge includes cost analysis, success factors, key trends and outliers, implementation and application practicality, and model customization.